“Thank you for all your help with the output reviews for REF2021. We really appreciate all your hard work and the excellent quality of your reviews”

– A UK University REF Coordinator

“I wanted to say a huge thank you to you for everything you've done to support the REF submission over the past several years.  I know how much time and effort you have put in, and your wise advice and experience, your patience with and support for many members of staff in preparing and improving outputs, descriptors and impacts, and your reliable willingness to answer our annoying questions and to provide support have all been very much appreciated, and I am very grateful.”

– A UK University head of Research and Innovation

“Just wanted to say another HUGE thank you. Submitted the application yesterday, and your input on Sunday really really helped me finalise everything on Monday. To know also, because you spotted tiny things, that you had read through it, was so reassuring to me.”

– A UK funding applicant

“Really exceptional presentation – extraordinarily clear. And all the time I've been here I've never had someone explain it in a way that I could actually really grasp the whole, rather than individual parts.”

“This is great. I mean, really insightful.”

“[The video of this talk] will be a key reference point, not least because I will make sure that all staff know that there’s this resource to look at, and it only remains for me to say fantastic performance. Many thanks indeed, the clarity and the focus were absolutely perfect for us.”

– Three attendees at a talk for a UK university on the REF and practice-based research